![]() In some enterprise environments, a firewall may be set up to block all unknown outbound connections. Solution 1: Open Port 5938 for Outgoing Connections Therefore, if you think that your computer port connection is incorrect, or there is a problem with the DNS address and other factors, please refer to the following solutions. This check focuses on verifying the technical aspects of your computer's setup, particularly elements that are critical for TeamViewer's proper operation. When encountering the "TeamViewer Not Ready Check Your Connection" error, it's vital to inspect the IT-related configurations on your system. Step 6: After unchecking the box, click the OK button. Step 5: To disable the new user interface and revert to the classic interface, uncheck the box next to "Use new user interface." Step 4: In "General advanced settings", you'll find "Use new user interface". Click on the Advanced tab on the left-hand side. ![]() Step 3: In the TeamViewer Options window, you'll see several tabs. Step 2: In the TeamViewer window, click on the Extras> Options. Step 1: Launch the TeamViewer application on your computer. Disabling the new user interface allows you to revert to the classic interface, which is known for its stability and reliability. When you encounter the "TeamViewer Not Ready Check Your Connection" error, this new interface might be the culprit. Solution 4: Disable the New User Interface in TeamViewer Step 7: Once you've configured the exception for TeamViewer, save your changes. Ensure that you allow both incoming and outgoing network connections. Step 6: After selecting TeamViewer, you'll typically be prompted to set permissions for it. Look for an option like "Browse" or "Add an application." You will then need to navigate to the location where TeamViewer is installed on your computer. Step 5: If TeamViewer is not in the list, you might need to manually add it. Step 4: You should see a list of programs or applications installed on your computer. Step 3: Look for an option to add exceptions or exclusions. Step 2: Find the section related to the firewall or network settings. Step 1: Within the antivirus software, look for settings, preferences, or options. In doing so, it may inadvertently block TeamViewer's network connections, leading to the "TeamViewer Not Ready Check Your Connection" error. Third-party antivirus software is designed to protect your computer from potentially harmful applications, including those that access the internet. Solution 3: Allow TeamViewer as an Exception in Third-Party Antivirus Step 4: After selecting the entries for TeamViewer, press the "Delete" key on your keyboard to remove the entries. Each entry consists of an IP address followed by one or more hostnames. Step 3: Once the hosts file is open, you'll see a list of entries. Right-click on it and select "Open with" and choose a text editor like Notepad. You'll find a file named "hosts" without a file extension. Step 2: Go to C:\Windows\System32\drivers\etc. Step 1: On Windows, press Windows Key + E to open File Explorer. Incorrect or blocked entries related to TeamViewer in this file can disrupt network connections. The hosts file on your computer contains entries that map hostnames to IP addresses. Solution 2: Delete TeamViewer Entries from the Hosts File However, if the issue persists, it might be related to your computer's operating system. Solution 1: Restart the Computer or Update the Computer System VersionĪ simple system restart can often refresh network settings and resolve minor connectivity problems. If you have problems with the general settings, please refer to the following solutions. You can try loading a web page or other web-based application, or check the settings in your computer's host and related software. Can you make sure that Internet access is working properly and that you have proper access to tools like file shares or printers? Or, have you configured TeamViewer correctly? This check focuses on verifying the fundamental aspects of your system's setup, such as those that pertain to general network configurations and accessibility.
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